Refund and Returns Policy


Restocking Fees
GetDuds does not charge any restocking fees for returns regardless of the reason for the return.

Return Shipping Labels
Our return shipping information is inside our site on our customer’s dashboard. We have a storage address available for APPROVED returns. If returns are not approved we will return to address the package for breaking out terms and conditions. If you are approved and the dispute has been successful return address location can be used via the customer dashboard located Return Location tab.

GetDuds reserves the right to deduct from the refund amount if we are forced by a customer to frauding our system for shipping returns.


Return method
by mail

Item condition
NEW not opened at all – we will make an exception if proof such as non-doctored photos and labeling is uploaded to us to present in your dispute on behalf.

Return reason and fees
Customer responsibility (remorse), Customer responsibility (defective)